Industry insights

Bridging Gaps Between Carriers, Advisors, and Technology

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In this episode of iLife Insights, Steve Robinson and Nelson Lee are joined by Jim Kerley, Managing Partner at Clearview Partners, to explore the evolving landscape of insurance distribution. Drawing from decades of experience and insights from his research, Jim shares how carriers and distributors can overcome the challenges of modernizing connectivity and empowering advisors.

The conversation uncovers how technology, mindset shifts, and streamlined operations can help bridge the gap between carriers and advisors to improve outcomes for all stakeholders.

A Fresh Perspective on Insurance Distribution

Jim Kerley begins by reflecting on his paper, Shifting Distribution, Changing Mindsets, which examines why advisors often deprioritize life insurance sales. As more advisors transition into wealth management, the foundational role of life insurance in financial planning is at risk of being overlooked.

The discussion centers on how carriers can support advisors by providing better tools, education, and technology to integrate life insurance into holistic financial strategies.

The Power of Technology in Simplifying Processes

A key theme in this episode is the role of technology in transforming insurance distribution. Nelson Lee introduces the concept of headless technology, which simplifies connectivity by operating behind the scenes to create seamless experiences. This approach enables carriers to unify their operations and reduce inefficiencies, making it easier for advisors to deliver value to their clients.

Jim highlights the importance of real-time data and user-friendly tools that help advisors navigate complex products and have more meaningful conversations with their clients.

Building Stronger Connections Across the Ecosystem

The episode emphasizes the need for carriers and distributors to reimagine connectivity. By adopting reusable technologies and modern APIs, carriers can support a wider range of distribution channels while fostering deeper relationships with independent advisors.

As Steve Robinson points out, empowering advisors with the right tools and setting clear expectations can significantly enhance the advisor-client experience, ultimately driving greater success across the industry.


This episode offers valuable insights into the challenges and opportunities in today’s insurance landscape. Listen to the full podcast above to explore actionable strategies for bridging the gaps between carriers, advisors, and technology.

For more thought leadership on modernizing insurance distribution, subscribe to iLife Insights on Spotify or YouTube.

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