At the heart of innovation at ITC Vegas 2023, iLife Technologies proudly joined forces with ReMark and other leading brands, uniting under the InsurTech Collective. This collaboration marked a significant stride towards reshaping the future of insurance through digitalization.
Together, we embarked on a journey to drive transformative change, leveraging our collective expertise to address the evolving needs of the insurance industry. Our partnership symbolized a shared vision for a more connected, efficient, and customer-centric future, setting the stage for discussions that would chart the course of insurance innovation.
Here’s a closer look at their pivotal role across two days filled with insights, discussions, and forward-thinking strategies.
Day 1: November 1st – Reinventing Acquisition for a Higher ROI
Digitalization as the Key to Efficiency
Together at ITC Vegas, ReMark’s head of North America, Steve Gaertner, and iLife’s, Founder & CEO, Nelson Lee dove into the new opportunities digitalization is creating to improve acquisition ROI. They discussed how the integration of digital processes is not just an enhancement but a necessity for achieving higher ROI. Their dialogue revolved around how digitalization is revolutionizing acquisition strategies, ensuring efficiency and effectiveness are at the forefront of the industry’s evolution.
Insights from the Front Lines
Highlighting real-world applications, they shared how iLife’s solutions are setting new standards for engaging with consumers, streamlining operations, and driving growth. The emphasis was on the balance between technology and human touch—a synergistic approach that maximizes acquisition efforts and fosters deeper connections with policyholders.
Listen to their full conversation here.
Day 2: November 2nd – LATAM Stage Insights
Global Consumer Study: A Window into LATAM
Christian Brisson presented the findings from ReMark’s 10th annual Global Consumer Study, bringing new insights into the attitudes and behaviors of the younger demographic in LATAM. This discussion was enriched by Nelson Lee’s perspective, providing a backdrop for understanding the nuances of consumer expectations and the digital journey in insurance.
Navigating Human-Digital Interactions
The conversation delved into the challenges and opportunities presented by the duality of insurance digitization. From interactive applications to estimation tools, they showcased how iLife’s platforms are pioneering solutions that respect and enhance the agent and consumer experience, marrying digital efficiency with human insight.
Addressing technology adoption, the panelists highlighted the importance of designing systems with the end-user in mind. They discussed strategies for ensuring that technology serves as an enabler rather than a barrier, emphasizing the critical role of seamless integration and user-centric design in driving agent adoption and engagement.
Looking Ahead
iLife Technologies’ participation at ITC Vegas was a testament to its leadership in insurance digitalization. Their innovative approaches, highlighted in these discussions, underscore a commitment to not just adapting to the digital future but actively shaping it. As the industry continues to evolve, iLife stands at the forefront, driving the conversation and action towards more connected, efficient, and user-friendly insurance experiences.